It's a business that's all about relationships—where things like integrity, trust and confidence define the line between success and failure. Our clients hire us because they trust us. They seek our advice, expertise and guidance in making decisions that are in their best interest. Every day, around the world, we stake our reputation on fulfilling this duty.
Our Business Standards are key principles of our business practices and help further define our corporate values of Respect, Integrity, Service and Excellence (RISE). Our corporate values are the foundation upon which our company is built. These values are timeless and transcend all markets, service lines, languages and business cultures.
Managing Conflicts of Interest
In the course of our business, it's inevitable that we will face situations that pose conflicts of interest (or the appearance of conflicts of interest) between us and our clients, or among our clients. So, for CBRE, how we respond to and manage conflicts is not just a set of policies and procedures, it's a way of doing business that is fundamental to our success.
To help define our approach to conflicts of interest, we brought together a broad cross-section of professionals and subject matter experts from across our global enterprise, with each of our regions and lines of business participating. Together, they developed Managing Conflicts of Interest a well-written and easy-to-understand document that examines and articulates our point-of-view on conflicts of interest, and describes the framework we have in place for addressing conflicts in our business.
We think this document is the most transparent approach to managing conflicts that our industry has ever produced, and we are proud to share it with our clients, professionals, investors and other stakeholders.
Standards of Business Conduct
In late 2011, the CBRE Board of Directors approved a new version of our Standards of Business Conduct (SOBC). Originally adopted in 2004, the SOBC embodies the fundamental principles that govern our ethical and legal obligations, and serves as a guidepost for our day-to-day conduct.
In adopting the SOBC, the Board adopted resolutions that stated:
The Board finds that the ongoing success of the Ethics and Compliance Program, and the Company's commitment to integrity and ethical conduct, is the personal responsibility of each director, manager and employee of the Company, and no other objective shall have a higher priority.
CBRE is firmly committed to conducting business with the highest integrity and in compliance with the letter and spirit of the law. We are operating in a world where the rules that govern business conduct are more complex and demanding than ever. CBRE's SOBC is a roadmap for bringing our RISE values to life and for our continued excellence in the industry.