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Frequently Asked Questions

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CBRE Foundation | Corporate Responsibility Report | @cbrecares on Twitter

FAQs

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Is my financial information secure throughout the donating process?

PayPal helps keep your transaction secure by not sharing your full financial information. This layer of security disintermediates CBRE from collecting unnecessary data, but enables the company to collect your donation.

How can I be sure my payment went through?

Any time you send a donation through PayPal the system will send you an email to confirm the transaction. As a reminder, if you ever receive a confirmation email for a PayPal transaction you did not make, alert PayPal right away and an investigation will be launched.

Do I need to register to make a donation?

No, you do not need to register, either with CBRE or with PayPal, to donate. You may donate through the convenience of a debit or credit card.

Will I receive a tax receipt for my donation?

Yes. Every donor gets a tax receipt from PayPal for each donation they make. PayPal sends tax receipts to donors by email.

How long will it take for my donation to complete processing?

Typically, it takes 15-45 days for a donation to be granted to an enrolled charity, such as those associated with CBRE Foundation and CBRE Cares.

How do I request a refund for a donation?

Donations to CBRE programs or projects through PayPal are generally not refundable. If your donation was made in error, or was not authorized by you, review PayPal’s Donation Refund Policy to learn more.

How can I support CBRE Foundation on a regular basis?

PayPal provides a checkbox at the time of transaction labeled “Make this a monthly donation.” Once selected, you’ll authorize PayPal to pay CBRE Inc. Foundation each month. You can change or cancel a recurring donation anytime in your PayPal account settings.

How does the company operate its Matching Funds donation program?

We financially support CBRE employees in the causes they feel most strongly about, matching employee donations made to CBRE Foundation and qualified 501(c)(3) charities at a rate of up to 50%. Donations are matched up to the amount planned in our annual budget and are on a first-come, first-served basis. CBRE employees should visit the CBRE Global Intranet for guidelines on making a Matching Funds donation.

Contact CBRE Cares

CBRE Cares

Let's Connect

Caplan_Web
Alison Caplan
Senior Vice President, Corporate Responsibility
+1 949 7258476
+1 917 6588085
+1 949 8094111
Jennifer_Leitsch
Jennifer Leitsch
Director of Corporate Responsibility
+1 720 3390972
Rex-Martin
Rex Martin
CBRE Foundation Accountant
+1 310 6065138
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