Overview


Streamline maintenance and facilities management by giving users great tools and insights with ServiceInsight (SI) CMMS, a fully web enabled maintenance and facilities management solution, delivered on a powerful and easy-to-use interface.

SI CMMS provides a full computerised maintenance management system, complete with work order management, dispatching, asset management, timecard management, reporting, and AP/AR functions. It’s web-based tools can be accessed anytime, from anywhere on any device, empowering customer service representatives, facility managers and service technicians to work more effectively.

Additionally, SI CMMS has been designed to engage employees and vendors with self-service portals to improve communication and to provide real time visibility for all service requests and work order statuses. The web-based approach eliminates the up-front burden of IT infrastructure expenses and includes all technical infrastructure, product upgrades, back-ups and system administration, at no extra charge, ensuring the system continues to operate efficiently.

KEY FEATURES & BENEFITS
 
  • Powerful and easy to use interface, including advanced dashboards, robust reporting, and ad-hoc work order management
  • Web-based and mobile solutions providing access anytime, anywhere on most major devices
  • Multi-currency, multi-language platform allows for consistent experiences globally
  • Advanced security options, including single sign on and password policies
  • 24x7 Access via web technology from a computer or device.
  • Applications that support the creation and management of maintenance orders (Mobile Facilities Management - MFM) and vendor workflows (Vendor Activity Web-site - VAWS) are also available to create a holistic facilities management experience.

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About CBRE's Technology Suite


ServiceInsight is a flagship tool within CBRE Vantage, our Suite of Enablement Technologies. With proprietary data across all asset classes, coupled with our people’s unrivaled global expertise, CBRE Vantage powers superior outcomes for every client we serve.

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Learn more at serviceinsight.cbre.com