Jennifer Pfeifer

Operations Manager

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Professional Experience

Associated Office

Location

555 E. Lancaster Avenue,
Suite #120,
Radnor, PA, 19087

Joined CBRE in 2013 upon the sale of FAMECO Real Estate, L.P., the Philadelphia region’s leading retail brokerage firm specializing in retail real estate and the shopping center industry.

Currently Jennifer is responsible for management and oversight of the Philadelphia Region Retail Team working with the Research, Marketing and Location Intelligence ensuring deliverables are complete and resources are deployed where needed. Works with Regional Leadership on process improvement plans during the development and implementation stages. Buddy/mentor for new retail hires, responsible for orientation and training.

Prior to becoming the Operations Manager for Philadelphia Region Retail Team Jennifer was responsible for supervision and oversight of client services team members ensuring deliverables are complete and resources are deployed where needed. Works with Marketing and Research to ensure awareness and understanding of changes that may impact how services are provided to sales professionals. Coordinates and/or provide back-up support to the support team during absences, attrition and/or heavy work overflow periods. Works with Regional Manager on process improvement plans during the development and implementation stages. Buddy/mentor for new hire Support Team Members responsible for orientation and training. Assists with implementation of training program for employees. Approves time off requests and time cards. Responsible for the project management of multiple retail client accounts for a local team ensuring deliverables are complete and resources are deployed effectively.

Prior to the acquisition of FAMECO Real Estate by CBRE in 2013, Jennifer was the Project/Market Research Coordinator since 2002.  Responsible for the project management of multiple retail client accounts for a local team ensuring deliverables are complete and resources are deployed effectively. Provide training and market research support to all personnel while supporting a team highly producing retail brokerage professionals.