Mike is directly responsible for the operational execution of the regional service delivery teams across APAC, as well as the regional operational support functions including EHS, Compliance, Transition Management, Technical Services, and Projects. In addition to his service delivery responsibilities, Mike drives market performance for both South East Asia and India. As the key owner in APAC of the transformational activities, he is also accountable for the integration of the global functions of Sourcing and Supply Chain, LSS and Strategic Programs for APAC.
Mike re-joined GWS to lead the operations functions across APAC after a short hiatus where he was VP of Operations EMEA for Digital Realty Trust. His career with GWS commenced in EMEA as the UK and Ireland Account Director for IBM in 2001. During his time with GWS he has had many operations and account management roles of increasing responsibilities culminating to his previous role which was VP Global Operations for the Technology Market Unit. In this instrumental role, he was responsible for driving both the growth and the operations of technology clients across the globe. Over the past 10 years, Mike has successfully generated savings in excess of $500 million to his customers.
Mike’s early career was in asset management in the UK for British Land includes the following highlights:
Re-engineered the Account Team on IBM including a move to a full self performance model where the account team grew from 250 to 800 staff
Driving transformation initiatives resulting in savings of $25 million within Fiscal Year 2015
Grew the Technology Market Unit GM by 30 percent and achieved 100 percent client retention
Highest Employee Engagement Score across GWS
2.5 year International Assignment in US as the Global Account Lead for CSC resulting in a five-year contract extension
Professional Affiliations / Accreditations
Member Institute of Leadership and Management
- Member of British Institute of Facilities Management
- LEED Green Associate
Mike holds an MBA from Westminster University Business, London, in addition to his technical qualifications and is currently undertaking the CoreNet’s Master of Corporate Real Estate program.