As client services coordinator for the Urban Investment Sales Team, Ross Houston is responsible for ensuring efficient and effective administration, successful fulfillment of marketing deliverables, and outstanding customer service for prospective and current clients. He also is responsible for the team’s marketing initiatives, including the publication design of various materials and coordinating marketing and advertising ventures with outside contractors.
Ross has his Bachelor’s in Communication: Journalism from Truman State University and a master’s from Northwestern University in Sports Marketing. Prior to CBRE, he worked as a real estate leasing agent, where he specialized in the downtown area and gained valuable knowledge of market trends. He also served in the management offices of two hi-rise apartment buildings, where in addition to assisting with daily leasing and property management responsibilities, he ran the marketing and communication for residents and brokers alike.