As Sector President, Infrastructure and Public Enterprise (I&PE), Global Workplace Solutions (GWS), Darcy Mackay leads a team that partners with Government, Quasi-Government, Government-Contracting, and Government-Regulated Entities including utilities that seek to optimize their real property, human, and financial resources.
Globally, CBRE delivers services to over 500 Infrastructure & Public Sector organizations. Within CBRE’s Global Workplace Solutions business, Darcy oversees a team of more than 1,000 focused on Facilities Management, Project Management, Energy and Sustainability, Advisory & Finance for 6,000 managed assets.
Prior to her current role, Darcy held the position of Group President, Global Workplace Solutions Enterprise Accounts, Central Division. Darcy oversaw global operations for CBRE’s GWS Occupier clients based in the Central United States and Canada. She had oversight for Enterprise Facility Management, Project Management, Transaction Management and Strategic Consulting services, and led a team of 6,500 employees who deliver integrated global services for more than 30 GWS Enterprise client accounts. Darcy worked extensively with leading Fortune 500 and FTSE 100 occupiers, transforming their Commercial Real Estate performance by optimizing client portfolios and cost, project delivery, facility operations and customer relationship management.
In her tenure with CBRE, Darcy served as Chief People Officer and led CBRE’s program to recruit and develop the industry’s top market-facing, diverse, functional and leadership talent. Darcy oversaw CBRE’s worldwide People operationswhich encompass more than 100,000 employeesin the areas of Learning & Development, Diversity & Inclusion, Talent Acquisition, Total Rewards, Workforce Analytics, Employee Relations, People Operations and Systems. Darcy has held many roles including President of Global Workplace Solutions West Division and Chief Operating Officer of the Americas Occupier Advisory and Transaction Services business serving the world’s premier corporate, health care and government clients. Prior to these roles, Darcy served as CBRE’s Global Head of Transaction Management and Portfolio Services, overseeing the operational excellence and growth of CBRE’s largest transaction management accounts. Darcy also served as global head of Consulting, as well as head of EMEA Client Accounts while based in London.
Darcy has consulted with clients throughout Europe, the Americas and Asia Pacific to develop portfolio strategies and optimize outsourced performance. Her experience includes work in the areas of strategic planning, organizational change management, land use economics, urban redevelopment, mixed-use/residential development, and spans all asset types. She has also worked with a broad array of sectors including energy, oil and gas, health care, manufacturing and R&D, financial services, insurance, technology and the public sector.
Darcy has been with CBRE for 22 years.