Theresa Rynard

Global Chief Operating Officer, GWS | Enterprise, CBRE

Photo of theresa-rynard

Professional Experience

Associated Office

Location

2100 McKinney Ave,
Suite 700,
Dallas, TX, 75201

Originally from Canada, Theresa has over 25 years of experience in real estate, management consulting and strategic sourcing. With an energetic approach and a strong customer focus, she specialises in building organisations and driving change through a strong ability to motivate diverse teams and stakeholders to focus on holistic competitive advantage.

Theresa is the Global Chief Operating Officer for GWS |Enterprise.  She has direct responsibility for all country operations, health & safety, transitions, the operations of our On Demand business, shared service centres and Operational Excellence.  She is focused on creating differentiated competitive advantage whilst making it easier for our clients and our account teams to deliver superior outcomes. Her industry experience covers financial institutions, mining and resources, energy, retail, construction, manufacturing and the public sector.

Passionate about developing talent, Theresa mentors people in and outside of CBRE and is a founding member of CBRE Singapore’s Women’s Network. 

Prior key roles include: 
  • Division President for GWS | Enterprise APAC, leading all aspects of the business including client care, operations, sales and responsible for the P&L and approximately 6,500 people. The Enterprise business is responsible for CBRE’s regional, global or multi-service occupier accounts.
  • Chief Operating Officer for GWS APAC, where she was responsible for Operational Excellence, Quality, Health & Safety, our client servicing shared service centre, Technology, Engineering, Energy & Sustainability, Security, Experience and Transitions. 
  • Managing Director Enterprise Accounts APAC, where she was responsible for bringing “the power of CBRE” to several key Tier 1, multi service accounts to deliver innovation and create competitive advantage. She stood up our HOST APAC business, experience technology and supported services.
  • Global Alliance Director for a multinational banking and financial services client, where she merged the CBRE and JCI services into one integrated account focusing on stakeholder experience, talent and creating an account of choice. The success is shown by the growth of scope and our continuing partnership.
  • General Manager and Chairman of the Board of Global Sourcing for Rio Tinto based in Singapore, where she was responsible for building their independent business and P&L. Responsible for $7.7 billion spend and led the development and implementation of various category management and outsourcing initiatives including services and key capital categories, a Centre of Excellence for outsourcing, a global supplier relationship management program and creating a global mentoring program. 
  • Vice President of Global Real Estate & Procurement Services for American Express based in London, Singapore and Hong Kong. Theresa had operational responsibility for 157 sites across EMEA and APAC in all areas of real estate and procurement with the global relationship role for the B2B businesses.