During this year’s National Healthcare Facilities and Engineering Week, we engaged healthcare account teams to express how they bring best-in-class services within the healthcare setting.

From Portland to Washington, D.C., we received sincere and passionate responses that are a testament to CBRE’s values and world class culture. Our collective pride for the workplace is compelling. We deeply appreciate everyone’s commitment to our clients, their patients, and communities. 


We are pleased to spotlight the responses below. 

If you are interested in joining our team, check out career opportunities with CBRE Healthcare.

On behalf of GWS Facilities Management and Healthcare, we’d like to thank our teams for their committed service and for inspiring those around them!

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Poulos
  John Poulos
National Healthcare Director
GWS Americas


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"Always during any issue or incident, my main concern is patient safety. The sooner normal operations can be restored, the sooner patients can return to a healing environment.”

Bruce Cameron

Building Engineer

Baylor Scott & White Health
Dallas, TX
 

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"Measuring up in the healthcare environment to me means making our patients comfortable and assuring all equipment is operating properly!”

Robert Craven

Maintenance Technician

MedStar Health
Washington, D.C.
 

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"Doing our job with pride and joy, knowing that the patients our tenants are dealing with are having some sort of physical or mental issue. Giving both our patients and tenants a clean, positive, and safe environment is rewarding.”

Rick Edwards

Operating Engineer

Oregon Health & Science University
Portland, OR
 

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"Our team is filled with people that help whenever, wherever needed. Going a little bit more than what is just required, making sure that the patients as well as the employees in the hospital are safe and comfortable. And working at the front line of the facilities department makes me the voice for our department. I enjoy every day that I come to work.”

Michelle Faunce

Assistant Facilities Manager

MedStar Health
Clinton, MD
 

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"I feel that I measure up as I take pride in the fact that the work I do directly impacts the safety and wellbeing of our patients every day. Everything I maintain affects patients in some way, either through Life Safety, Infection Control or Environment of Care.”

Rusty Flournoy

Lead Building Engineer

CHRISTUS Health
Texarkana, TX
 

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"What I enjoy most about working in healthcare is being able to make the facility safe and a healing environment.  From day to day work orders to our monthly PM’s I enjoy the comradery I have with our CBRE Team and the Team Members at MedStar.”

Scott Gentry

Building Engineer

MedStar Health
Washington, D.C.
 

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"I want to acknowledge and recognize Billy Dryden, Lead Engineer for the Lorain Cluster. Billy has become so much a part of the Lorain team that many of the Cleveland Clinic employees don't realize he isn't a Cleveland Clinic employee. Billy takes the time everyday to ensure that building is ready for the patients, as well as the caregivers. He goes out of his way to ensure that his building is safe, everyday. Billy is a member of this team that exemplifies the word Hero.”

Bradley Herrick

Director of Operations

Cleveland Clinic
Cleveland, OH
 

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"Each member of the team strives to achieve the organizational values of Respect, Integrity, Service, and Excellence each day through service to their community. Fixing the unfixable, solving the unsolvable, and defining the future, all with a focus of helping others achieve a positive experience out of what could be one of their most difficult days.”

Sean Holland

Regional Facilities Management Director

MedStar Health
Columbia, MD
 

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"What I like are the ‘no one knows’ things I/we have done in the background that made a ‘near disaster’ less disastrous. These are things that no one knew about, but nevertheless kept a bad situation from becoming worse. My whole career has been full of these things, and this is the way I help our patients— in ways that may never be known to them. I really don’t care if no one notices. The fact that I know I made a difference— that is enough.”

Bob Hudnet

Plant Manager

MedStar Health
MedStar Franklin Square Medical Center, Baltimore, MD
 

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"It’s all about the people we can help. I’d guess nine times out of ten, those coming into our buildings don’t want to be there and it could very well be the worst day of their lives. Ensuring the patients’ experience is as comfortable and safe as possible is the least we can do; in addition to making sure those working directly with patients have the functioning facilities and equipment that allow them to best serve our communities.”

Justin Lyons

Lead Operating Engineer 

Oregon Health & Science University
Portland, OR
 

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"Making the world a little brighter, one light bulb at a time.”

Eduardo Martinez
Maintenance Technician

Baylor Scott & White Health
Baylor Scott & White Centennial, Frisco, TX
 

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"I believe that life is defined by three foundations: God, family, and work; one lives a happy and healthy life when all three are in tune. Working in healthcare is a testament to the full circle completion of my life. It is an incredible honor to work alongside such amazing teammates that support the effort of healing for the patients that we have been untrusted with.”

Juan Martinez

Lead Building Engineer

Baylor Scott & White Health
Dallas, TX
 

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"We never settling for anything less than meeting our customers' needs.”

Daniel Olesiak

Lead Engineer

Baylor Scott & White Health
Carrollton, TX
 

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"We care for the building that cares for people.”

Brent Randall

Chief Engineer

Baylor Scott & White Health
McKinney, TX
 

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"We put the patient first. Their experience is what matters.”

Pedro Ravelo
Director of Property Operations

Northwestern Medicine
Chicago, IL
 

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"Measuring up to me means enabling the real healthcare heroes—the clinical staff and physicians - to have a functional and safe physical environment to perform their patient care needs without having to think or worry about the facilities side of things. The physicians and staff should be focused on quality patient care delivery. If the healthcare engineers do their job well, the providers can focus on the patients and not be bothered with hot or cold environments, leaky faucets, toilet issues, lights not working, etc.”

Mark Schnackenberg

Sr. FM Engineering Operations Manager 

Oregon Health & Science University
Portland, OR
 

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"One thing I always remember is that no matter how my day is going, there are people in the hospital who are dealing with more serious issues. My job is to make sure that patients and their families are as comfortable as possible during their stay.”

Travis Sherlock

Building Engineer

Baylor Scott & White Health
Dallas, TX
 

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"To always do your job the best that you can—every day.”

Fred Spalding

Maintenance Technician

MedStar Health
Leonardtown, MD
 

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"It gives me great pride to play a role in the overall wellbeing of our patients, communities and staff, by providing the most welcoming, safe and comfortable environment possible. This is what it’s all about.”

Jimmy Trabert

Maintenance Technician 

MedStar Health
Baltimore, MD
 

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"Our team members push themselves to be the best in the industry, whether it be through training, education, or simple acts of kindness. They believe that the safety and comfort of our patients and visitors is paramount.”

Ed Trn

Account Services Director

MedStar Health
Columbia, MD
 

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"A person who ‘measures up’ is someone who consistently displays CBRE’s RISE values, lives a servanthood attitude by putting the needs of patients, hospital staff and co-workers above their own, and is always striving to improve and provide a safer and more reliable patient care environment.”

Stan Weins

Senior Director of Engineering

Baylor Scott & White Health
Dallas, TX

Healthcare

CBRE Healthcare is a dedicated business group within CBRE focused exclusively on providing real estate solutions to hospitals and healthcare organizations.