The Dallas Independent School District (ISD) teamed up with CBRE to learn best practices for how to reopen its administrative offices following COVID-19 closures. Then they shared their playbook with others, and CBRE ended up influencing the office reopening strategies for large urban school districts around the country.

Seeking guidance, Dallas ISD Superintendent Dr. Michael Hinojosa reached out to the Dallas Regional Chamber, a business organization that champions economic development and growth in the Dallas Region. He was introduced to CBRE, a fellow Chamber member.

Michael Caffey, President, South-Central Division & Latin America, and Blair Oden, Senior Managing Director, Occupier Services, held a virtual meeting with the Superintendent and his executive team, in which they walked through CBRE’s playbook for safely reopening offices step by step.

In this excerpt from a story on the Dallas Regional Chamber’s website (below), we learn how CBRE's expertise benefitted more than just one city.

The guidance from CBRE has already come in handy for Dallas ISD, who has leveraged the recommendations to reopen its central administration building to 25% capacity for the month of June. Dr. Hinojosa shared that CBRE’s playbook helped his team consider intricate details it may have otherwise overlooked, such as preparing an elevator usage policy or creating single-direction walkways throughout the workplace.

“It was our pleasure to support Dallas ISD,” Michael said. “CBRE is in a unique position right now given our industry and our own journey to reopen, and I’m happy we were able to share our resources for the benefit of district employees and students in our community.”

Dallas ISD has further adapted CBRE’s playbook into one of its own, tailored specifically to the unique needs of the school district. Now, the district is paying the favor forward: Dallas ISD shared its reopening strategy with the Council of Great City Schools, enabling the country’s largest urban school districts to similarly learn from and implement CBRE’s [office] recommendations.

Congratulations to everyone involved for helping America's schools provide safe space for their administrators.


In every corner of the world, our people are supporting local communities, selflessly assisting others, and helping clients and colleagues acutely affected by COVID-19. We're sharing those stories.
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In every corner of the world, our people are supporting local communities, selflessly assisting others, and helping clients and colleagues acutely affected by COVID-19. We're sharing those stories.