Podcast | Creating Resilience

Return to Sender: Reverse Logistics and the Art of Sending Purchases Back

15 Dec 2020 30 Minute Listen

shipping boxes
What happens to your unwanted online purchases? Reverse logistics helps put products back into the supply chain and builds consumer loyalty for retailers. Sid Brown, CEO of NFI, and John Morris, Americas Industrial & Logistics and Retail leader, CBRE, join Spencer Levy to explain how.

Return to Sender: Reverse Logistics and the Art of Sending Purchases Back

December 15, 2020 30 Minute Listen


Photo of Sid Brown

Sid Brown


Sid is the CEO of NFI, a global supply chain solutions company with locations across North America. Its suite of solutions consists of warehousing and distribution, dedicated transportation, brokerage, transportation management, drayage, global logistics, intermodal, and commercial real estate. NFI employs more than 14,000 associates across North America. NFI’s dedicated and drayage fleet consists of more than 5,000 trucks and the company operates approximately 50 million sq. ft. of warehouse and distribution space. NFI has experienced over 11 consecutive years of top line growth, generating close to $2.5 billion in yearly revenue.

Photo of John Morris

John Morris

President, Americas Industrial & Logistics

John Morris, a commercial real estate veteran with more than 30 years of executive management experience, leads CBRE’s Industrial & Logistics and Retail divisions as Americas Leader and Executive Managing Director. In this role, Mr. Morris oversees more than 1,600 professionals in the Americas who collectively were responsible for more than $83 billion of transactions in 2019.


Photo of Spencer Levy

Spencer Levy

Global Chief Client Officer & Senior Economic Advisor, CBRE

Spencer Levy is the Global Chief Client Officer and Senior Economic Advisor for CBRE, the largest commercial real estate firm in the world. Spencer leads a team of Global Client Care professionals around the world who are responsible for account management and client experience programs designed to ensure seamless client execution across business lines and geographies, with the goal of consistently delivering exceptional client outcomes. Spencer will focus on both top Occupier and Investor clients.

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