Podcast | Adaptive Spaces

Place to Be: How Fifth Third Bank is transforming its office and culture

December 6, 2022 44 Minute Listen

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Retail banking is undergoing a transformation. Workplace design experts from Fifth Third Bank offer insights on how the modern bank is reimagining its experience for customers and employees, everything from gamification of wellness benefits to bespoke scents and atrium music.

Place to Be: How Fifth Third Bank is transforming its office and culture

December 6, 2022 44 Minute Listen

Guests

Photo of Maureen Balent

Maureen Balent

Director of Benefits, Fifth Third Bank

As the Director of Benefits for Fifth Third Bank, Maureen is responsible for all benefits programs for 20,000 employees including strategy, design, implementation and administration of programs. This includes health, welfare, retirement, wellness, family friendly and other benefits contributing to the Bank’s competitive advantage in attracting and retaining top talent.

Photo of Valerie Garrett

Valerie Garrett

Director of Workplace Design, Fifth Third Bank

As the Director of Workplace Design for Fifth Third Bank, Valerie oversees the transformation of the workplace into a rich and supportive environment and great experience for employees and customers alike. Her role involves all aspects of the workplace experience in Fifth Third offices and bank branches.

Photo of Thomas Neltner

Thomas Neltner

Head of Enterprise Workplace Services, Fifth Third Bank

As the Head of Enterprise Workplace Services, Thomas manages all real estate functions for Fifth Third Bank. With over 1,000 branches and more than $200 billion in assets, Fifth Third Bank has a presence in the Midwest and Southeast of the country. Thomas recently oversaw the bank’s expansion of its new headquarters in Cincinnati.

Photo of Todd Pardon

Todd Pardon

Managing Director of Global Workplace Solutions, CBRE

A 25-year veteran of the real estate industry, Todd Pardon is currently Managing Director of Global Workplace Solutions (GWS) and Alliance Director for the Comerica Bank Account. He is responsible for leading over 100 professionals and directly managing all aspects of service lines for GWS, including Enterprise Facilities Management, Project Management, Advisory & Transaction Services and Management Consulting.

Host

Photo of Spencer Levy

Spencer Levy

Global Client Strategist & Senior Economic Advisor, CBRE

Spencer Levy is Global Client Strategist and Senior Economic Advisor for CBRE, the largest commercial real estate services firm in the world. In this role, he focuses on client engagement and public-facing activities, including thought leadership work performed in conjunction with CBRE Research. He also serves as Co-Chair of the Real Estate Roundtable’s Research Committee.

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