Start Me Up: What the Hospitality Industry Can Learn from Marriott's Recovery Strategies

30 Aug 2021 38 Minute Listen


After a year of historic challenges, what’s next for hotels? Marriott’s president Stephanie Linnartz and CBRE’s Robert Mandelbaum join Spencer Levy to discuss hospitality sector innovations, expectations for the future and more.

Start Me Up: What the Hospitality Industry Can Learn from Marriott's Recove...

August 30, 2021 38 Minute Listen


Photo of Stephanie Linnartz

Stephanie Linnartz

President, Marriott International

Stephanie is the president of Marriott International, Inc., the world’s largest hospitality company with roughly 7,800 properties across 138 countries and territories and 30 brands. Marriott also has the travel industry’s largest customer-loyalty program, Marriott Bonvoy™, which has more than 153 million members, and some of the most iconic brands in travel. In her role, she is responsible for developing and executing all aspects of the company’s global consumer strategy, including brand, marketing, sales, revenue management, customer engagement, technology, emerging businesses, and loyalty strategies. In addition, she oversees Marriott’s global real estate development, design, and operations services functions.

Photo of Robert Mandelbaum

Robert Mandelbaum

Director of Research Information Services

Robert is the Director of Research Information Services for CBRE Hotels Research. He is based in the firm’s Atlanta office, where he is in charge of Research Information Services. Research Information Services produces the annual Trends® in the Hotel Industry statistical report, along with customized financial and operational analyses for client projects.


Photo of Spencer Levy

Spencer Levy

Global Chief Client Officer & Senior Economic Advisor

Spencer Levy is the Global Chief Client Officer and Senior Economic Advisor for CBRE, the largest commercial real estate firm in the world. Spencer leads a team of Global Client Care professionals around the world who are responsible for account management and client experience programs designed to ensure seamless client execution across business lines and geographies, with the goal of consistently delivering exceptional client outcomes. Spencer will focus on both top Occupier and Investor clients.

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