Bernard Antoine

Director, Global Client Care

Lic: MN

Photo of bernard-antoine

Professional Experience

Associated Office

Location

800 LaSalle Avenue,
Suite 1900,
Minneapolis, MN, 55402

Bernard Antoine serves as the Director of Global Client Care for GWS | Enterprise, touching 250 strategic relationships with the mission to ensure and enable our client’s success. Providing our relationship leaders with strategies, platform alignment opportunities and tools to best support the achievement of our clients’ priorities and ensure the highest levels of satisfaction with the services CBRE provides.

Prior to his role in Client Care, Bernard was the Director of Account Services for the CBRE GWS Central Division. This center of excellence role for corporate client accounts focused on driving innovation, collaboration, and consistency for the region, ensuring connection points and deployment between regional leadership, platform expertise, CBRE businesses and specialty resources for over 30 Fortune 100 client accounts across the Americas portfolio.

With the ultimate goal of improving client satisfaction, delivering programmatic innovation, and driving cost and process efficiency, Bernard drives the creation of programs to maximize account strategic planning, the leverage of best practices, processes and tools to support the operational excellence and innovation that underpins the value proposition of GWS to our Clients.

In his tenure with CBRE since 2003, Bernard has also served full-service financial institution partnerships including Royal Bank of Canada, Bank of America and American Express in strategy, communications, and analytics roles.

Bernard came to CBRE with a marketing background having worked for Sponsorship, Development & Communications s.c.  in Brussels and Indianapolis. Bernard’s  program management role included serving clients such as Brown & Williamson Tobacco, FedEx, and Firestone.  His focus was on the delivery of international media and hospitality events for Formula 1 and the Championship Auto Racing Team series.