Lily Hitchcock

Before joining Consulting, Lily held multiple leadership roles on CBRE's Midwest Marketing team, including leading Business Development Marketing for the St. Louis metropolitan region. During her tenure in Marketing, she built deep expertise in brand and messaging governance, team leadership, project execution, and the development of compelling content and collateral — experience that continues to inform her client work today.

Known for her design sensibility, creative problem-solving approach, and strong communication and interpersonal skills, Lily helps clients distill complex ideas into refined, focused key messages and service differentiators. In her Senior Manager role, she provides strategic oversight, mentors team members, and ensures high-quality execution across engagements.

Lily specializes in strategic communications, engaging content development, and data visualization, bringing clarity and creativity to complex transformation initiatives. With 15+ years of experience, she has a proven track record of leading complex projects, guiding cross-functional teams, and delivering effective communication strategies that support enterprise-wide change.

As a Senior Manager with CBRE's Organizational Change and Transformation practice, Lily is a change management and communications strategy expert who advises clients on how to shape their workplace strategies and prepare their organizations for the evolving needs of work, technology, and talent. She partners with clients to design and deliver thoughtful, actionable change and communication programs that enable successful adoption and long-term impact.