Professional Experience
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Stephanie brings 6+ years of experience in healthcare program and project management to CBRE Healthcare. Her expertise spans strategy, business development, data analytics and client engagement. Stephanie is results-driven, with a proven track record in high-priority strategic and operational initiatives, excelling in cross-functional collaboration.
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- Cleveland Clinic Neurological Institute, Cleveland, OH
- Senior Consultant, Transition & Activation Services
- Jefferson Health, Philadelphia, PA
- Senior Consultant for Honickman Infusion Center Advisory Services
- Senior Consultant for Center City Optimization Initiative
- United Network for Organ Sharing, Richmond, VA*
- Program Manager, Research & Innovation, UNOS Labs
- Managed and expanded an innovation portfolio from $500K to $4M, focusing on strategic projects and overseeing the entire project lifecycle.
- Developed strategies to transition private research into the public health sector, diversifying organizational impact.
- Led the creation and implementation of SOPs for projects, ensuring alignment with priorities and community support.
- Spearheaded budget and workplan development, achieving a 25% growth in the funding opportunities pipeline.
- Maintained industry trend awareness, collaborating with internal departments and research organizations to incorporate advancements.
- Coordinated key staff to ensure seamless project progress, demonstrating strong leadership and resolving challenges.
- Analyzed potential problems, developed innovative solutions, and coordinated implementation plans with key stakeholders.
- Program Manager, Research & Innovation, UNOS Labs
- VCU Health System, Richmond, VA*
- Program Manager, Division of Community Health
- Developed the "Facilitating Patient-Centered Compassionate Care" curriculum for 700+ housestaff, aligning with ACGME standards to address health disparities and equity.
- Led a process improvement initiative at the Health Hub at 25th, consolidating five fragmented IT systems.
- Managed the Community Health Partnership Fund, overseeing an $8M budget for 18 programs promoting economic stability, education, social engagement, health, and sustainable neighborhoods.
- Collaborated with health system leadership to operationalize COVID-19 Booster Clinics, managing systems, staffing, supplies, space, scheduling, and communications for 2,400 team members.
- Directed daily operations for the Community Vaccine Clinic Program, increasing access to COVID-19 vaccines for East End community members.
- Developed a community-based Care Management Model at the Health Hub at 25th, coordinating health and social services resources with VCU Health System, VCU School of Nursing, and Richmond City Health District.
- Partnered with VCU Health’s Division of Community Health to increase awareness and response rates for the first Community Health Needs Assessment, contributing to data collection and identifying Richmond community needs.
- Administrative Resident, Office of the Chief of Staff
- Orchestrated the Community Vaccine Clinic Program, increasing vaccine confidence and vaccinating 2,000+ community members in two months.
- Coordinated the Homelessness and Housing Strategy, addressing needs of the homeless community and developing a care model with organizations like Homeward and Virginia Supportive Housing.
- Collaborated with health system executives to develop and implement the DEI strategy, launching the VCUHS Office of Diversity, Equity, and Inclusion.
- Managed NIH-funded Project COALESCE, increasing access to cancer screenings for black and brown community members by 5-10%.
- Implemented Payer Blind Scheduling protocols across 24 VCU Health clinics, increasing access for uninsured patients.
- Managed processes and collaborated with stakeholders to develop VCU Health’s Strategic Plan, ensuring alignment with key objectives.
- Operations Coordinator, Care Coordination & Post-Acute Services
- Spearheaded the business plan for VCU Health’s Post-Acute Remote Patient Monitoring Program with Dictum Health, reducing hospital stay duration for COVID-positive patients.
- Managed a $6.5M budget for alternative care funds, increasing access to care and ensuring appropriate placement of un-and-underinsured patients.
- Conducted departmental data analysis to identify delays, presenting tactics to decrease length of stay and improve operational efficiency.
- Led focus groups with frontline staff, managing goals to increase employee engagement and satisfaction, and addressing staff concerns.
- Facilitated a strategic planning retreat, transitioning the department into a service line with a 5-to-10-year strategic plan.
- Implemented SilverSearch technology for post-acute referrals, increasing patient access and facilitating patient interaction in discharge plans.
- Program Manager, Division of Community Health
*Work done prior to joining CBRE