IWMS Software Implementation and Administration Services

Maximize Real Estate Efficiency and Enhance the Employee Experience with a Comprehensive IWMS Solution

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About

CBRE offers end-to-end Integrated Workplace Management System (IWMS) solutions, empowering you to optimize your real estate portfolio, streamline operations, deliver space planning efficiently, and create a more engaging workplace experience. Our dedicated team of experts provides comprehensive support, from implementation to ongoing management, ensuring you get the most value from your technology investment.

CBRE partners with industry leading software organizations combining our expertise in Commercial Real Estate, Facilities Management, and Workplace Experience with leading providers of Workplace Management Platforms and IWMS Technologies. Notable partnerships and expertise include:

  • Archibus
  • ServiceNow Workplace Service Delivery
  • OfficeSpace
  • Serraview
  • Nuvolo
  • Eptura Workplace, Visitor, Asset, etc.
  • JCI OpenBlue (formerly FM: Systems)

Our practice leaders are fully trained and certified in each IWMS technology, combining our strong platform technical expertise with CBRE's best practices around asset management, maintenance operations (on-demand and preventative), space planning, move management, and overall portfolio management to not only successfully stand-up technology, but to help our clients leverage their technology investment to drive real estate efficiency and to positively impact the workplace experience for their employees.

Why Choose CBRE for Your IWMS Needs?

End-to-End Expertise

We empower organizations to unlock the full potential of their real estate portfolios through advanced Integrated Workplace Management System (IWMS) solutions. Our approach combines strategic insight with technical excellence to deliver measurable outcomes that enhance operational efficiency, improve data integrity, and optimize portfolio performance.

From initial diagnostics and roadmap development to full-scale deployment and ongoing administration, CBRE provides end-to-end IWMS services tailored to your business objectives. We integrate best-in-class technology with proven processes to future-proof your workplace strategy, ensuring seamless connectivity, actionable insights, and sustainable results.

Leading IWMS Platform Partnerships

CBRE partners with the world’s top IWMS technology providers to deliver solutions that transform how organizations manage their real estate portfolios. These partnerships combine deep industry expertise with cutting-edge platforms, ensuring best-in-class functionality, seamless integrations, and scalable solutions tailored to client needs.

Through strong vendor relationships, CBRE accelerates implementation, provides early access to new features, and offers optimized pricing and certified resources. Our commitment to these partnerships ensures measurable outcomes—streamlined operations, improved data accuracy, and actionable insights that empower smarter decisions and maximize ROI.

Proven Results

Leveraging deep industry expertise and strategic partnerships with leading technology providers, CBRE accelerates deployment timelines and ensures optimized system performance. Clients typically experience up to a 75% improvement in process efficiency and a 50% increase in technology maturity, enabling streamlined workflows and enhanced operational capabilities. These results are supported by robust data governance and migration strategies that minimize errors and improve data integrity, empowering organizations to make informed, data-driven decisions.

Our end-to-end approach focuses on sustainable ROI and adaptability in a rapidly evolving workplace landscape. By consolidating platforms and automating processes, CBRE helps organizations achieve a 7:1 reduction in manual updates, driving significant time and cost savings. With global scale and expertise across functional areas such as space management, occupancy planning, asset management, and lease administration, CBRE empowers clients to future-proof their workplace strategies and unlock tangible business benefits.

Dedicated Team

CBRE’s specialized team of certified professionals delivers seamless IWMS implementation and administration services designed to maximize system performance and business value. From configuration and data migration to integration, reporting, and ongoing system management, our experts ensure your workplace technology operates at peak efficiency—driving accuracy, scalability, and measurable results across your portfolio.

Services Provided

  • Software Procurement
  • New Implementations
  • Upgrades/Enhancements
  • System Health Checks
  • Ongoing Management & Administration
  • Cloud Hosting Services

Functional Area Expertise

We provide deep expertise across a wide range of functional areas, including:

  • Space Management
  • Occupancy
  • Move Management
  • Reservations
  • Asset Management
  • Facility Management
  • Lease Management
  • Capital Planning & Project Management
  • Energy & Environmental Management
  • Visitor Management

Portfolio Technology

Unlock superior portfolio and asset performance with cutting-edge technologies and strategic insights, enhancing your property investment decisions and workplace experience.

Related Services

  • CBRE works with clients to develop a defined records management program that enables effective portfolio management, operational efficiency, risk reduction and cost savings by ensuring building information is uploaded and accurately reflecting onsite coniditons. Our dedidcated team provides a range of services including CAD/CAFM support, as-built management, and drawing and design support.

  • CBRE’s Productivity Technology Services empower organizations to unlock efficiency and innovation across Corporate Real Estate and beyond.

  • There is no “one size fits all” when it comes to workplace technology. Our focus is on driving digital transformation by helping our clients select, implement and support the right suite of technology products to support their evolving workplace, changing portfolio and employee expectations.