Susan Strauss-Rickwalder joined CBRE in 1998 bringing a wealth of diversified business experience including: administration, accounting, purchasing, marketing and a background in the International Industrial Transportation Industry. She supports leading industrial and office professionals—ranging from Executive Vice Presidents, Senior Vice Presidents, First Vice President and Senior Associate levels. Susan efficiently utilizes her breadth of expertise to focus on her teams’ specialized services in both the office and industrial sectors including: acquisition and disposition, landlord and tenant representation, build-to-suit opportunities, land development, warehouse and distribution, manufacturing, food-related and port-related facilities, as well as multi-market services locally, nationally and globally.
Susan is the centralized point person by which projects are executed to the highest level of client support and satisfaction. She is well respected by clients, the brokerage community and colleagues having earned a reputation of integrity, accountability and reliability. Susan is a valuable resource and contributing member of each team she supports by focusing her efforts on achieving the highest and best results.
Client Services Specialist Highlights of Focus
- Project management: coordination and implementation of project assignments
- Marketing development/maintenance of supported real estate professionals
- Presentation management: development and implementation of presentation materials, marketing proposals, requests for proposals, opinions of value, offering memorandums, all related project materials delivery, participation and preparation
- Project marketing: marketing collateral development, timelines, budgets, design, coordination and implementation of marketing plans for property disposition projects
- Client services/account management/transaction coordination: multi- market accounts, agency and tenant representation, client services support, reporting, project accountability and coordination
- Event planning: development, budgets, timelines, coordination and implementation of property and client events
- Project accounting: all related implementation, internal document processing, tracking, and reporting
- Market research/business development/quarterly market reports
- Interfacing with the real estate brokerage community and property showings
- Database development, management and maintenance: agencies, tenants, investors, developers, clients, targeted mailing groups, market data, VTS, and smartsheet
- Technology Coordination/Implementation/Training
- Executive Administrative Assistant Support
