Plan, Lease & Occupy
Organizational Change Management Consulting
Align leaders, support workforce transitions and enable new ways of working to drive lasting adoption and minimize disruption.
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Organizational Change Management for Real Estate & Workplace Transformation
Organizational change management is a structured practice that builds alignment, drives adoption and prepares people to navigate and sustain workplace, real estate and operating-model change. CBRE helps organizations introduce new ways of working, from workplace activations and office relocations to policy and operating-model changes with confidence.
Navigating Moments of Change
We help organizations move beyond implementation by preparing leaders, employees and other stakeholders to adopt and sustain change. Companies typically engage our team when transformation efforts require employees, leaders, and stakeholders to adopt new ways of working. Common engagement drivers include:
- Workplace transformations, office relocations, and workplace activation initiatives.
- Organizational redesigns, operating model changes, and business transformation programs.
- Gaps in employee adoption of new processes, technologies, and ways of working.
- Challenges gaining stakeholder alignment, engagement, and buy-in for organizational change initiatives.
How We Approach Change
We place your people at the core of transformation. By blending rigorous change management frameworks with human-centered strategy, we build alignment and drive adoption to ensure lasting results across complex organizational shifts.
The Business Impact of Change Management
Delivering Sustainable Impact
We tailor every Change Management plan to drive measurable business impact. The outcomes below reflect the value clients gain through our structured, people-centered approach to organizational change.
Our Change Management Services
CBRE’s organizational change management team guides organizations through every stage of transformation, from initial readiness and implementation to the sustainment of new workplace and organizational behaviors.
Readiness Assessment and Risk Diagnostic
Evaluate organizational readiness, identify adoption barriers and establish priorities for the change program.
Leadership Alignment
Align leaders around the case for change, desired outcomes and behaviors needed to guide the organization.
Manager Development and Employee Engagement
Equip managers to communicate effectively, support employees and reinforce new ways of working.
Communications Strategy
Develop clear, consistent communications that build understanding and support throughout the change journey.
Transformation Resources & Toolkits
Our organizational change management services are reinforced by a robust library of Core Products & Tools. These resources convert years of workplace transformation expertise into repeatable, actionable frameworks that allow us to deploy high-impact change strategies more effectively and with greater predictability.
Client Success Stories
Explore how CBRE’s organizational change management consultants help organizations navigate workplace and business transformation, strengthen adoption and reduce disruption.
Culture and Change Management
Location: Chicago, IL
Size: 900+ Employees
Project Dates: Jan 2023 – Jun 2024
Services: Culture Strategy, Change Management
- Relocated headquarters and employees from Chicago to Charlotte within a 12-month period
- C-suite level leadership alignment during a major organizational transition
- Commitment to refreshing the company's talent strategy and culture as core insights
Experience-Led Change Management
Location: New York, NY
Size: 250,000+ SF, 1,425 Employees
Project Dates: Completed 2024
Services: Change Management
- Achieved strong employee readiness and adoption for shared seating model
- Strengthened leadership capability to lead change through targeted engagement and coaching
- Delivered successful Day One and move-in experience, exceeding established change success metrics
Americas Headquarters Relocation
Location: Atlanta, GA
Size: 300,000 RSF
Project Dates: Completed 2022
Services: Workplace Strategy, Change Management, Economic Incentives, Brokerage
- 49% reduction in individual space
- 91% increase in collaboration space
- Shift to 100% inbound offices in support of ESG goals
- 18% increase in space, allowing for the ability to grow headcount by 40% over the lease term
Connect With an Expert
Shivani Thomas
Director, Organizational Change & Transformation
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