Plan, Lease & Occupy

Organizational Design Consulting

Build the organizational structure your business strategy needs to perform at its full potential. Design the way your organization runs, so your strategy can actually happen.

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Organizational design is the process of structuring a company's roles, capabilities, processes and interaction models so it can deliver its strategy efficiently and effectively.

You've probably felt it already. Meetings that used to take twenty minutes now take an hour. A decision stalls because nobody's sure whose call it actually is. Two teams end up doing the same work because no one owns the handoff between them. None of that means your organization is broken — it usually means it's time for an organizational redesign. It usually just means it's outgrown the structure it was built on.

When a company's operating model design doesn't keep pace with its growth or strategy, friction builds. Decisions slow down. Teams duplicate effort. Accountabilities blur. CBRE's organizational design consulting practice helps companies identify where structure is holding them back and build something that actually supports where they're going.

When Clients Come to CBRE

As a business grows, its structure has to grow with it. Here's what it looks like when it doesn't:

Expanding Teams
more people almost always means more coordination to manage.
Shifting Responsibilities
roles and duties evolve with the business, and job descriptions don't always keep up.
New Priorities
fresh objectives can complicate work that was already running smoothly.
Increased Complexity
processes and tasks pile up faster than anyone planned for.
Role Overlap
duplicated effort and fuzzy boundaries between positions.
Slower Decision Making
extra layers and hand-offs turn quick calls into long waits.

Our Approach

No two organization design challenges look the same. CBRE's organizational design consultants don't start with a template — they start with the questions that actually matter: Is work assigned to the right people? Are responsibilities clear? Are decisions made at the level where they belong? And does the structure you have today genuinely support where the business is going tomorrow?

From there, the work moves through four stages:

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Assess
We start by understanding your organization as it actually runs today: how work flows, where decisions slow down, and where the biggest opportunities for improvement are hiding.
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Align
A structure only works when people, technology, and performance expectations are all moving in the same direction. We make sure they are before we design anything.
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Design
Working closely with your leadership team, we apply proven organizational design models to build a structure and operating model that aligns people, responsibilities, governance, and capabilities with your business priorities.
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Implement
We build a practical roadmap that carries the design through to execution, with clear priorities, defined actions, and outcomes you can actually measure.

Our Core Offerings

Our organizational design services cover the full scope of structural change — from initial assessment through implementation. Here's where we spend most of our time, and what clients typically walk away with:

Operating Model Design
Your organizational blueprint, with structure, governance, and capabilities aligned to your strategic priorities.
Benchmarking & Organizational Analytics
A clear-eyed look at how your structure, spans, and workforce composition stack up against industry peers.
Roles, Responsibilities & Decision Rights
Clarity on who owns what, so teams spend less time duplicating work and more time moving forward.
Strategic Workforce Planning
The right balance of strategic and operational roles, so you have the skills and capacity in the right places.
Capability Assessments
An honest read on your current skills and resources against what you'll need next, so gaps get closed before they become problems.

The Benefits of Organizational Design

A well-designed organization isn't just logical on paper. It performs in practice.

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Chart a path to a more effective organization
Structural clarity turns strategy into action, so teams spend less time navigating ambiguity and more time delivering results.
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Optimize employee satisfaction and efficiency
When roles, responsibilities and decision rights are clear, people know what they own and how their work connects to the broader mission.
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Design an organization built to deliver your objectives
Structure built around your actual strategic priorities means your organization can grow without accumulating friction.

Client Success Stories

Organizational Design in Practice: Explore how we help clients navigate complex transformations and achieve sustainable performance.

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