How will WeWork’s bankruptcy impact office vacancy rates in urban centers?
WeWork's bankruptcy will have a limited impact on office vacancy rates. WeWork’s closure of more than 80 locations totaling approximately 5.3 million sq. ft. over the past year represents just 0.1% of total U.S. office inventory. Approximately 4.3 million sq. ft. of the closed locations were in downtown/urban submarkets, accounting for only 0.3% of total U.S. downtown inventory. WeWork currently accounts for 0.3% of U.S. office inventory. However, certain markets or submarkets with a higher share of WeWork locations may be impacted more than others. Some WeWork closures will be opportunities for other flexible office providers to acquire, thus limiting the impact on vacancy rates.
Are major downtown office markets dead?
The overall downtown office vacancy rate has exceeded the suburban rate for the first time in nearly 30 years beginning in Q3 2022. However, certain downtown live-work-play submarkets and micro-districts continue to outperform, such as Boston’s Seaport, Atlanta’s Midtown and Chicago’s Fulton Market. Demand is stronger and vacancies are lower in these areas than in more office-centric submarkets. While downtowns have faced continued headwinds since the pandemic, suburban markets cannot replicate their economic and cultural offerings, which will continue drawing people and businesses to urban centers. However, due to hybrid work and shifting demographics, cities must begin to reposition their more traditional office-centric districts or face the risk of obsolescence.
How do you see increasing costs for landlords to lease office space?
Rising availability has created a more competitive market for landlords. The tools landlords use to compete for tenants, including tenant improvement allowances and free-rent periods, have lowered effective rents, especially for lower-tier buildings. Average free rent for top-tier assets in major markets increased to 10.1 months in 2023 from 6.8 in 2019, while the average for lower-tier assets increased to 8.4 months from 6.4. Over the same period, TI allowances for top-tier assets increased 37%, compared with a 52% increase for lower-tier assets.
More landlords are offering flexible space options, such as pre-built spec suites, that increase upfront costs.
Tenant-favorable market conditions will persist in 2024. Asking rents are expected to fall 3.4% from their Q3 2023 average in 2024. Concessions like free rent and tenant improvement allowances are expected to moderate this year as asking rents decrease.
What are the biggest trends in the office sector?
- Demand for space in prime, amenity-rich buildings in easy-to-access and vibrant locations will remain strong.
- Strong demand for top-quality space, combined with a moderation in new supply, will create a competitive environment and tighter availability for prime space.
- Stable office utilization rates will aid the sector’s recovery.
- Live-work-shop submarkets will see the most demand.
- More office conversions are expected.
For more insights, please see CBRE's U.S. Real Estate Market Outlook 2024.
What is the office utilization rate expected to be in 2024? What markets will have the highest utilization rates?
Office utilization rates are stabilizing. Nearly 40% of respondents to CBRE's 2023 U.S. Office Occupier Sentiment Survey think office utilization will increase marginally in 2024, while 60% said they have already reached a steady state of office attendance.
Throughout the pandemic, highly dense markets that relied on public transportation like New York, Chicago and San Francisco had lower office utilization rates than markets like Austin, Dallas and Houston. However, several lower-utilization markets have also posted the most improvement over the past year, including New York and Chicago, while markets where utilization was higher have largely stabilized.
Aside from location, there is more variability in utilization by tenant industry and occupier size. According to CBRE's Occupier Sentiment Survey, 71% of financial/professional services sector respondents reported that their company requires a return to the office, mostly for more than half the week. Only 56% of technology company respondents say their company requires a return, mostly for less than half the week. Smaller companies are more likely to report higher attendance.
Which markets are doing the best and which are you most concerned about?
High-growth Sun Belt markets remain outperformers in employment growth and demand, including Austin, Miami and Nashville. Furthermore, micro-districts with live-work-play characteristics are doing well. In Chicago, a micro-district in Fulton Market has a vacancy rate of 10%, compared with 24% in the Central Loop. In Austin, a downtown micro-district has a 9% vacancy rate, compared with 25% in the office-only downtown area.
Most gateway markets continue to post negative demand, with San Francisco, Boston and Washington, D.C. faring the worst. While Manhattan had negative demand in 2023, leasing activity in Q4 2023 was 20% above its five-year quarterly average and its tenants in the market activity returned to pre-pandemic levels.
Vacancy remains stubbornly high in San Francisco, where technology companies impacted by hybrid work continue to put sublease space on the market. The San Francisco office market closed Q4 2023 with an overall vacancy rate of 35.6% and negative net absorption of 1.25 million sq. ft. However, leasing by companies specializing in artificial intelligence is rising. The sector accounted for 28% of total leasing activity in 2023 vs. 5% in 2022.
How do you view the work-from-home trend in causing the office sector to underperform? Many commercial loans are maturing with the borrowers unable or unwilling to refinance them at an interest rate roughly double their existing rate and their office building assets only half leased.
We believe the long-term impact of hybrid work will result in an up to 15% reduction in space demand per worker. Occupiers will adjust their space needs and continued rightsizing will take place. Much of the rightsizing will impact lower-tier buildings, as occupiers reduce their footprints but upgrade their space to attract workers back to the office. We believe that vacancy will peak at 19.8% in 2024 before stabilizing and beginning to drop in late 2025 due to a moderation in new supply and continued job growth.
Sixty-six percent of U.S. office buildings were more than 90% leased as of Q2 2023—not far from the 71% of all office buildings in pre-pandemic Q1 2020. About 7% of offices are 50% leased or less. Only 10% of all U.S. office buildings account for 80% of the occupancy losses between Q1 2020 and Q4 2022. These tend to be older buildings in downtown submarkets with relatively high crime rates and few surrounding amenities.
Do you expect more office-to-multifamily conversions in 2024 and beyond?
Office-to-multifamily conversion activity is expected to increase, especially with more state and local government incentive programs. However, the number of office buildings that are suitable for conversion is extremely limited. While conversions in some micro-districts can help to revitalize those areas, conversion activity alone won't meaningfully impact overall U.S. office fundamentals.
About 24 office-to-multifamily conversions are scheduled for completion in 2024, above the annual average of 16 completed from 2016 to 2023. Another 70 are either underway or planned for completion in 2025 or beyond. Washington, D.C., Minneapolis-St. Paul and Dallas-Ft. Worth are the top markets for office-to-multifamily conversions in coming years.
See CBRE's latest brief on office conversion activity for more details.