High-Performance Liquid Chromatography Repair Services
Trust CBRE to keep your lab moving forward.
Our HLPC Solutions
CBRE excels at guiding lab managers to the optimal repair service contracts by asking the right questions. Our 48-hour onsite guarantee is a key benefit that our customers appreciate as any downtime can impact your team’s productivity. With a service contract from CBRE, you gain priority status when you need it most. These contracts typically encompass a few essential components:
1. Parts & Labor Inclusions
If HPLC instruments are essential to your lab's daily operations, we highly recommend a contract encompassing parts and labor. While preventative maintenance (PM) is crucial, many lab managers prefer a comprehensive view of their annual repair and maintenance budget. By opting for a contract that combines parts, labor and planned preventative maintenance, you can minimize the likelihood of any unexpected costs throughout the year.
2. HPLC Maintenance (Planned Preventative Maintenance
Preventative maintenance is essential for the longevity of your high-performance liquid chromatography instrumentation. Regularly scheduled maintenance helps keep your equipment running smoothly and identifies potential issues that may lead to future downtime. We understand that PM may require taking your instrument offline for a day or two, so we prioritize flexibility. If you need to reschedule your planned preventative maintenance services, we will gladly find a time that works best for your operations.
An advantage of scheduling preventative maintenance with CBRE is that one of our experienced engineers will be on-site to handle your HPLC maintenance. This visit is an excellent opportunity to discuss any issues you've encountered, such as noisy baselines or low flow pressures. Planned preventative maintenance not only addresses immediate needs but also allows for identifying and resolving potential repairs. Ultimately, we design our ongoing service contracts to eliminate surprise costs by providing you with a fixed budget for all your PM and repair requirements.
Contact us for a service request if you're facing critical HPLC performance issues. Our sales team collaborates directly with our engineers to resolve your concerns quickly, minimizing downtime in your lab. We typically conduct repairs on-site and will first run diagnostics to identify the issue.
Once our engineers pinpoint the problem, they will order the necessary parts. As an industry-leading supplier, CBRE maintains a robust inventory of essential components—pumps, pump seals, detectors, heaters and thermostats—ensuring that the parts you need are often in stock and ready for immediate use. After the repair, we conduct thorough testing to ensure your instrumentation operates accurately and efficiently.
Qualification for your HPLC instrumentation needs to happen at many stages within the instrument’s life cycle, and many industries require qualification at regular intervals. For the highly regulated pharmaceutical industry, even small errors in output data can lead to dangerous consequences.
IQ: Installation Qualification
Installation Qualification is a well documented validation process that ensures the proper conveyance, installation, and configuration of your HPLC instrumentation (based upon a manufacturer-approved list).
OQ: Operational Qualification
Operational Qualification is also common when it comes to HPLC instrumentation quality assurance. This step involves testing the instrument to make sure it is performing as specified by the OEM.
PQ: Performance Qualification
PQ is about addressing equipment performance within the OEM’s documented ranges in “actual” conditions. A detailed test plan should be created, and the plan must create reproducible results.
Our Leadership Team
Katie Winter
Global Managing Director, Full Spectrum Lab Services
