Business Transformation with AI
Learn about the latest in AI for commercial real estate
We’re unlocking the potential of artificial intelligence to realize value across the entire commercial real estate life cycle – from guiding investment decisions to managing buildings.
Artificial intelligence has emerged into the collective consciousness with generative AI technologies like ChatGPT. While this innovation is an important development, AI is not new. CBRE believes AI will transform commercial real estate and continues to apply AI across the organization to unlock efficiency and deliver superior client outcomes.
The opportunities to unlock value using AI in the commercial real estate life cycle start with data at scale. Our data platform, with 39 billion data points from over 300 sources, combined with a suite of enterprise-grade technology can deploy a range of AI solutions to enable individual productivity all the way to broadscale transformation.
We see the transformative potential of AI. While we have been on this journey for years and have examples of AI deployments at scale, recent advancements allow CBRE to apply the technology in new and different ways, enabling our people and core business, and enhancing client outcomes.
Recognizing the potential applications for AI in commercial real estate years ago, we have made strategic investments and meaningful gains, from automating lease administration to influencing portfolio optimization. And, we recently announced a significant milestone of deploying CBRE’s Smart FM Solutions, powered by our Nexus AI-based platform and the largest building operations and utilization data set in the industry, across 20,000 Global Workplace Solutions client sites, totaling 1 billion sq. ft.
A build-buy-partner approach led by our internal experts across data science, engineering, governance and accounts is accelerating the delivery of these solutions to our people and our clients. With AI playing a more important role, we’re moving forward with a pragmatic approach to real-world solutions that will continue to transform the commercial real estate business in every dimension.
Realizing AI-Enabled Client Outcomes
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CBRE’s Generative AI Platform
Recent advancements in generative AI and broad accessibility to Large Language Models (LLMs) are unlocking productivity benefits. CBRE has launched the commercial real estate industry’s first multi-LLM, self-service generative AI platform, enabling our people to interact with a variety of data classes through natural language – from generating new content and translating text, to interacting with documents in a conversational manner.
Featured Insights
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Blackstone's John Stecher and CBRE's Sandeep Davé join The Weekly Take to explore the extraordinary power and promise of data and technology—from AI to PropTech and more—on commercial real estate.
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Press Release
CBRE’s AI-Powered Facilities Management Solutions Reaches 1 Billion Square Feet of Deployment
August 21, 2023
CBRE’s Smart FM Solutions, powered by AI and advanced analytics, improves operational reliability and drives efficiency in managing client portfolios.
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Article | Evolving Workforces
Artificial Intelligence Tech Hubs: Asia Pacific Talent Spotlight
May 23, 2023
2023 has been marked with the advent of mass scale adoption of Artificial Intelligence (AI). 2022 saw a record amount of investment in generative AI start-ups, with equity topping
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U.S. companies across many sectors are increasingly using artificial Intelligence, but it's no surprise that the software and technology industry dominates this field, employing more talent than the other four industries combined.
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Brief | Adaptive Spaces
Artificial Intelligence: What is its future and how will it impact data center markets?
March 17, 2023
As Fortune 500 companies hunt for the next frontier of business growth, Artificial Intelligence (AI) has taken center stage.
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Digital & Technology Director, Mesmin, shares how we use Robotic Process Automation to optimize organizational accuracy and efficiency.
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Given all the available options and industry jargon surrounding data and analytics in real estate forecasting models, there can be confusion around machine learning and artificial intelligence. Machine learning is widely acknowledged as a form of artificial intelligence, but its overuse as a black-box approach in forecasting models can raise questions for real estate planners.
In the News
AI can enable business transformation to deliver positive outcomes for clients and propel sustainability goals.
Recognizing that the commercial real estate industry was ripe for AI and machine learning enhancements early on, Sandeep Davé and his team have tested countless use cases across the enterprise ever since.
- Real Commercial
Property industry on AI precipice as millions invested in new technologies
September 29, 2023
“Across this whole spectrum of efficiency through transformative ways of working, we’re only scratching the surface. There’s a significant efficiency gain to be had," says Sandeep Davé, Chief Digital & Technology Officer
- Dallas Morning News
How CBRE’s top tech expert thinks AI could change the commercial real estate industry
September 18, 2023
Strategic alignment and clear ROI have enabled AI deployment at scale.
Says CBRE's Chief Digital & Technology Officer Sandeep Davé, "[Our AI platform] allows CBRE employees to do a range of things. It is a phenomenal gain, all due to the step change in technology that we are seeing.”
AI-powered services include virtual maintenance, automated maintenance and dynamic services that offer insights into how space is being used.