Viki Loyd
Client Services Specialist
Professional Experience
Associated Office
Viki Loyd is a Client Services Specialist at CBRE with over 30 years of experience in commercial real estate. Viki joined the Pancioli-Lee Team in 2009. She currently focuses her knowledge and experience tending to the details of the daily operations of her team while at the same time utilizing her extensive accounting, lease processing, and marketing skills to provide an exceptional level of service to her team’s clients.
Viki joined the tenant representation division of CBRE in 2007 after spending over 17 years managing the Landlord and Agency Operations, finance, marketing, and lease administration of a 15-building portfolio in Houston and Dallas. Viki specializes in lease administration, document management, and is responsible for facilitating the entire transaction process and account management.
Team Overview
Available Properties
Search PropertiesSpecializing in Advisory & Transaction Services for office occupiers in Houston and nationally.
With over a 100 years combined experience, including NAIOP Broker of The Year 2017 & 2018, the Houston-based office occupier team of Rich Pancioli and Jon Lee – supported by Jay Berry, Claire Douthit, and Viki Loyd – offers clients the most comprehensive market research within the industry using cutting-edge technology tools to assist clients with transaction execution and portfolio management.
The team focuses on tenant or occupier representation in the Houston office market and has established itself as one of the top occupier teams for Houston execution, winning several top industry awards. Additionally, the group focuses on best-in-class portfolio management with a rich history of managing national and international clients with portfolios from 20 to 500 locations.
From 2010 to 2021, the team completed more than 1,000 transactions totaling approximately 12 million square feet globally.
Awards & Achievements
- NAIOP Houston Office Broker of the Year - 2017 - Jon Lee
- NAIOP Houston Office Broker of the Year - 2018 - Rich Pancioli
- NAIOP Houston Deal of the Year - 2015, 2020 - Jon Lee
- NAIOP Houston Broker of the Year Finalist - 2015 - Jon Lee
- NAIOP Houston Rising Star - 2009 - Jon Lee
- CBRE Houston's Top Producers - 2010 to present - Jon Lee
- CBRE Americas Advisory Board – 2019 to Present - Jon Lee
- CBRE Houston's Top Producers 2007 through 2021 - Rich Pancioli
- CBRE Colbert Coldwell Circle Top 100 - 2013 - Rich Pancioli
- Houston Business Journal Heavy Hitter - 2016, 2017, 2019 (Top 3) - Jon Lee
- Houston Business Journal Heavy Hitter - 2016, 2017, 2018 - Rich Pancioli
Featured Clients
- Stewart Title
- Insperity Support Services
- alliantgroup
- KKR
- Verizon
- Repsol USA
- Mitsubishi Heavy Industries
- Asurion
- Briggs and Veselka
- Waste Management
- Constellation Energy
- Norton Rose Fulbright
- Citi Group
- Macquarie
- Linde
- Marathon Oil
- Stratum Reservoir
- Enventure Technology
Client Testimonials
"Having CBRE as our strategic partner has resulted in a streamlined transaction management process and overall occupancy cost savings due to consistent delivery of levered options and market expertise. CBRE has relieved a tremendous amount of internal workload while trying to always be strategic in their approach to our real estate portfolio. As time has gone on, we not only trust CBRE and the Houston Team, but we depend on them for the most current and accurate market information to ensure we are getting the best deal possible in any market."
"Insperity has been working closely with CBRE on our national portfolio for over 13 years and have come to realize CBRE is not just focused on the transaction. They are a trusted resource for benchmarking and demographic analysis to help identify the ideal office location based on our employee recruitment and retention goals, and our need to be close to our prospects and clients. We not only count on CBRE to help us with the site selection process but trust them with the Lease Administration of our entire portfolio."
"We embarked on a search for new office space for our headquarters in downtown Houston. Jon Lee and the CBRE team did a great job of educating us on the various options and negotiating a really strong lease that worked well with our operating expenses and long-term business goals. Additionally, the CBRE team has worked with us every step of the way in the design, layout, and finished "product". We are going to have a really exciting new office, and CBRE has partnered with us every step of the way."
"Jon has been an integral part of our firm’s move and expansion. He is a true professional, an excellent negotiator, and representative for our firm. He works as though we were his only clients, being quick to respond and available for any questions or concerns we may have. We benefit greatly from his expert knowledge and business relationships."
“Rich and his team have been an integral partner with us on multiple assignments throughout the
years. Most recently, the team guided us in a nationwide search for our new corporate headquarters.
After a thorough market search and evaluation, we selected a brand new building in downtown
Houston. The team provided a variety of specialty consulting services which not only helped identify
the perfect location for our people, but also drove tremendous savings through workspace
optimization and tactical lease negotiations. His market knowledge, experience, responsiveness, and
ability to calmly navigate challenges are characteristics that we valued during this monumental
headquarter relocation.”
“I have known Rich for more than 18 years and consider him to be a trusted resource and advisor
when it comes to real estate matters. When we started discussing headquarter relocation scenarios, I
reached out to Rich for assistance. His expert guidance throughout the process was instrumental in the
project’s success. Not only did he and his team help identify the ideal relocation options, but his
skilled negotiations probably saved us millions in the final determination of our headquarters
location. You don’t always realize how important a dependable and experienced real estate partner is
until you’re in the middle of the real estate process, and I am happy to say that Rich and his team
exceeded all our expectations from start to finish.”Related Services
Drive value and growth with consulting and transaction services that align with your strategic goals.
Generate cost savings and maximize revenue potential through strategic adjustments to support your operational objectives and needs.
Build resilience, attract and retain talent, and foster connection and collaboration in your workplace.
Technology
In the News
- Houston Chronicle
Coworking, flex office supply is growing in Houston, even as it contracts elsewhere
February 14, 2022
- Houston Business Journal
Skanska Reveals Plans for 28-Story Office Tower Downtown, Including Anchor Tenant
January 13, 2021
- Houston Business Journal
Cadence Bank to move Houston headquarters from Williams Tower to Park Towers
December 20, 2020
- Greater Houston Partnership
Commercial Real Estate Impact - Office Space Trends and Implications Post-COVID-19
May 20, 2020
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